goobet's Privacy Policy

goobet collects and processes your information for the following legitimate purposes:

• Account Creation and Management: Completing the registration process, confirming account login, and verifying user identity.
• Service Delivery: Running goobet Casino, cricket betting, slots, color prediction, and other gaming services smoothly.
• Financial Transaction Processing: Completing deposits and withdrawals securely and preventing fraud.
• Customer Support: Resolving issues and handling complaints via 24/7 live chat.
• Regulatory Compliance: Adhering to anti-money laundering and KYC (Know Your Customer) requirements.
• Platform Improvement: Analysing user experience to improve the quality of services.
• Promotions and Offers: Sending you bonus and promotional information based on your preferences (if you have consented to this).
• Responsible Gaming: Identifying excessive gambling behaviour and providing support.

goobet never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, and other approved payment providers — solely for the purpose of completing transactions.
• Technology Service Providers: Trusted partners who manage cloud hosting, cybersecurity, and analytics tools.
• Legal Obligations: In response to a court order or a lawful request from a government authority.
• Fraud Investigation: With relevant authorities to investigate any suspicious activity.

The goobet.cam website uses cookies and similar technologies. The following types of cookies are used:

Essential Cookies

These are necessary for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and protect your account. They cannot be disabled.

Analytics Cookies

These help us understand user behaviour and improve the platform. They are used to collect information such as which pages are visited most and how much time is spent on them.

Preference Cookies

These save your language preference, theme settings, and personalised experience, so you do not have to configure the same settings on your next visit.

You can control or delete cookies at any time from your browser settings. However, disabling certain essential cookies may affect some functionality of the website.

goobet uses industry-standard technical and organisational measures to protect your information:

• SSL Encryption: All data sent to and received from the platform is protected by 256-bit SSL encryption.
• Secure Servers: Your data is stored in secure, encrypted data centres where unauthorised access is not possible.
• Two-Factor Authentication: Two-Factor Authentication (2FA) is available to protect your account.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Staff Training: Only authorised employees have limited access to your information, and they follow strict privacy policies.
• Data Backup: Regular backups are maintained to prevent data loss or destruction.

goobet retains necessary information for as long as your account is active. Even after an account is closed, information may be kept for a specified period for the following reasons:

• To meet legal obligations (generally up to 5 years)
• To use as evidence in dispute resolution and legal claims
• To prevent fraud and ensure security

Once the specified period has ended, the information is securely deleted or anonymised in a way that makes it no longer possible to identify you.

As a goobet user, you have the following rights:

• Right to Access: You can find out what information goobet holds about you.
• Right to Rectification: You can request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
• Right to Restrict Processing: In certain cases, you can ask for the scope of use of your information to be limited.
• Right to Object: You can opt out of marketing or promotional communications.
• Data Portability: In some cases, you can request that your information be provided in a structured format.
• Right to Withdraw Consent: Where information is being processed on the basis of consent, you can withdraw that consent at any time.

To exercise these rights, please contact us using the contact details listed below. We will generally respond to your request within 30 business days.

goobet is for users aged 21 and above only. We do not knowingly collect personal information from any minor. An age verification process is conducted at the time of registration.

If we have reason to believe that a minor has created an account, the account in question will be closed immediately and any collected information will be deleted. If a parent or guardian believes their underage child is using goobet, please contact us.

goobet uses international technology infrastructure. As a result, your information may be stored or processed on servers located outside Bangladesh. In such cases:

• Adequate protection is ensured for international data transfers.
• Third-party service providers are required to follow privacy standards equivalent to ours.
• International data protection standards are followed for data transfers.

goobet reserves the right to change or update this privacy policy as needed. If any significant changes are made:

• The "Last Updated" date at the top of the page will be changed.
• Registered users may be notified by email.
• A notice may be shown when logging in to the platform.

If you continue using goobet after any changes, you will be considered to have consented to the updated policy. You are therefore advised to visit this page regularly.